Expectations


EXPECTATIONS: ABOUT MY SELECTION AND YOUR EXPERIENCE

Thanks for dropping by this page. Here I'm going to give you a general guideline of what to expect when purchasing tea from Whispering Pines. I'm hoping that this can help manage expectations and help you feel more comfortable with your purchase!

I believe there are a couple main points that are of most importance. I'll give a clear and brief outline of each and if you have any further questions, I would recommend reaching out to me via the Contact Us form.

 

#1: Quality

 

I aim for the quality of tea to be consistently great across the board. This does not mean that you will love every tea, as subjective preferences are always at play, but it does mean that you can trust each tea to be a well-rounded and enjoyable experience.

#2: Packaging

The tea comes in resealable bags with a label on each with brewing instructions and a few other key points. They are color coded based upon what type of tea they are, so you can organize your stash easily. To make things easiest, nearly everything is pre-bagged in 1 ounce bags, but occasionally I will package things in 2, 3, or 4 ounce bags to not waste packaging material. Shipments are sent in cardboard boxes without a packing slip or order receipt. These are sent electronically and I see no reason to produce more waste.

#3: Shipping

Shipping times vary, but I try to get all orders shipped next business day. Whispering Pines is completely a one-man operation, so please take it easy on me if your order takes a bit longer to ship. Sometimes I need to take a personal day and sometimes I get a bit behind, but I promise you that I'm shipping your order as quickly as I possibly can while maintaining my sanity.

Shipping prices:

USA is $5 and free after $50.
Canada is $14.
All others are $18.

Some of these may seem a bit high, but I am often a slight bit in the red on shipping, and with shipping prices seeming to go up every year, I'm unable to make any cuts at this time. I hope you understand.

In Conclusion

I'm hoping that this page has helped you clear any doubts and feel more confident with giving Whispering Pines a chance. I give you my personal promise that your experience will be nothing short of magical.

Grateful,
Brenden Gebhart
Owner and Founder


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